A Welcome Letter to Our Patients

  On behalf of the staff and healthcare providers of the Northeastern Tribal Health System (NTHS) we would like to welcome you to our website and share with you our commitment to providing exceptional, safe, and compassionate care to all of our patients and their families.

  NTHS is a multi-service healthcare clinic evaluated by Accreditation Association for Ambulatory Health Care standards. Our organization strives to provide patient focused care in a family oriented environment. We believe in providing personalized care by utilizing a patient-centered medical home team approach. Although we have a unique, new facility, the dedication and experience of our staff, physicians, and providers is the reason for our success.

  We realize that being in a healthcare facility can be an uneasy experience. Therefore, through our values of respect, partnership, responsiveness, wholeness, and wisdom we strive to make your visit as pleasant, comfortable and successful as possible. These values drive our organization.

  We always welcome your comments and questions. Your communication is extremely valuable for us to meet all of your health care needs. 

Thank you,

J. Tink Smith, RN, BSN, MBA

Chief Executive Officer


Additional Administrative Departments

Business Office

The billing staff is responsible for claims  processing for private insurance, Medicare and Medicaid, pursuing and  posting collections and the maintenance of these records. For billing,  questions call (918) 332-4353, or 918-332-4359.

Insurance Coordinator

 The  Insurance Coordinator is responsible for verifying and entering all  private insurance for NTHS patients.  If you have changes to your  private insurance information, please contact the Insurance Coordinator  at 918-332-4349 

Information Technology

Northeastern Tribal Health System strives to run on the latest medical software and hardware to facilitate patient care in the best, most efficient, way possible. 

For inquiries please call (918) 332-4401

Health Records

 The  Health Records staff is responsible for the maintenance and  accessibility of complete uniform records of outpatient care on each  patient. The department is responsible for the legal disclosure of  medical data to other agencies according to the Privacy regulations  under the Health Insurance Portability and Accountability Act of 1996  (HIPAA). The registration staff is responsible for managing the NTHS  patient registration system, including the responsibility of  originating, maintaining and updating the system. The Health Records  staff is responsible for maintaining private insurance information,  Medicare and Medicaid information and signatures.

For inquiries please call (918) 332-4391.  

Patient Services Supervisor

 The  Patient Services Supervisor supervises the Patient Services Department.   If you have questions about eligibility for any services that are  available to you and/or your family or medical appointment scheduling   please contact the Patient Services Supervisor at 918-332-4360.

Patient Benefits Coordinator

 The  Patient Benefits Coordinator acts as an advocate/liaison for patients  to identify alternate resources for which the patient may be eligible  therefore enhancing the level of services to the beneficiaries. The  Patient Benefits Coordinator can assist with applications or supply  information on programs such as Medicare, Medicaid, Veterans  Administration, Affordable Care Act/Health Insurance Marketplace, along  with various tribal programs that may be available.  If you would like  information or have questions about alternate resources please contact  the Patient Benefits Coordinator at 918-332-4345. 

Human Resources

If you are looking for an exciting career in a multicultural  environment, explore what the Northeastern Tribal Health System (NTHS)  has to offer you. NTHS provides quality health care to Native Americans  through a variety of direct patient care, public health service and  administrative positions. Apply for a position with NTHS today!

The facility offers expanded salaries, excellent benefits, loan  repayment options, no weekends, and no call. To apply please submit a  cover letter, current resume and application. Applicants claiming Indian  preference must submit proof with their resume. Applicants will be  required to pass a pre-employment background check. To apply, send  requested documents to:

Rachel Olsen, M.S.
Human Resources Director
Northeastern Tribal Health System
P.O. Box 1498
Miami, Oklahoma 74354
(918) 332-4433
Fax: (918) 540-1685

Purchased and Referred Care

  Purchased and Referred Care is involved in the procurement of medical  services from the private sector for patients in need of care not  directly available from Northeastern Tribal Health System or an Indian  Health Services facility. If an eligible person requires care that is  not available at the NTHS facility, or an IHS facility, a referral is  made to a non-Indian hospital and/or physician.

The Purchased and Referred Care staff arranges appointments with  contract specialists for patients referred by tribal physicians and  receives information on emergency visits to private healthcare  facilities. Referrals and emergency call-ins are reviewed weekly and  prioritized in order of medical need by the Purchased and Referred Care  Services Review Committee. The NTHS PRC staff must be notified within 72  hours after the beginning of emergency treatment. For more information,  please contact the PRC office at (918) 332-4470.

Patient Services

The  Patient Services Department is comprised of the Patient  Registration/Scheduling Clerks, Insurance Coordinator, Patient Benefits  Coordinator and the Patient Services Supervisor.

The  Patient Registration/Scheduling Clerks are the initial point of entry  every time a patient presents for services and is the first impression  of our facility during the patient’s initial interview. The patient  registration/scheduling clerks are responsible for obtaining and  updating eligibility and demographic information for new and active  patients while checking patients in for their appointments and  scheduling all medical appointments for patients.  If you have  questions, regarding eligibility documentation required to establish or  reopen a chart at Northeastern Tribal Health System or would like to  schedule an appointment with a medical provider, please contact Patient  Services at 918-332-4478.

Contact Us

Northeastern Tribal Health System

Northeast Tribal Health Center, Miami, Oklahoma 74354, United States

P.O. Box 1498, Miami, Oklahoma 74355 Main Phone Line (918) 542-1655


Open today

08:00 am – 05:00 pm

Closed: Weekends, Federal Holidays, and first Wednesday morning of each month until 1 p.m. for staff meetings. 

For after-hours care contact:

Claremore Indian Hospital at (918) 342-6200

Cherokee Nation W. W. Hastings at (918) 458-3100

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